Transcript: Two for One: An Ambassadorial Mission | Aug 12, 2019

Two guests sit in The Agenda studio.

A caption reads "Two for one: An ambassadorial mission."

Nam Kiwanuka says BRUCE AND VICKI HEYMAN
HAVE PERSPECTIVES
ON THIS COUNTRY
AND THEIR OWN COUNTRY THAT FEW
OTHERS EVER GET.

Nam appears on screen. She's in her early forties, with shoulder length curly brown hair. She's wearing glasses, a black blazer over a spotted blouse, and a black bow.

The caption changes to "Nam Kiwanuka, @namshine, @theagenda."

Nam continues HE WAS APPOINTED
BY U.S. PRESIDENT BARACK OBAMA
AS AMBASSADOR TO CANADA
FROM 2014 TO 2017.
THE PAIR SHARE WHAT THEY LEARNED
WHILE IN OTTAWA IN THEIR BOOK...

A picture of a book appears briefly on screen. The cover is white, with a picture of a golden frame and an image of two puzzle pieces with the American and Canadian flags. The title reads "The art of diplomacy: Strengthening the Canada-U.S. relationship in times of uncertainty."

Nam continues AND IT BRINGS BRUCE AND VICKI
HEYMAN TO OUR STUDIO TONIGHT.

Bruce is in his sixties, clean-shaven and balding. He's wearing a black suit, white shirt, and striped red tie.
Vicki is in her fifties, with shoulder-length wavy chestnut hair. She's wearing a black blazer.

Nam continues IT'S SUCH A PLEASURE
TO MEET YOU BOTH.

Bruce says GOOD TO BE HERE,
THANK YOU.

Vicki says THANK YOU,
GLAD TO BE HERE.

NAM SAYS I REALLY ENJOYED THIS BOOK.
IT WAS JUST SUCH
A COLLABORATIVE EFFORT.

VICKI SAYS THANK YOU.

Nam says SO ONE CHAPTER, YOU WRITE,
AMBASSADOR,
AND ANOTHER CHAPTER,
YOU WRITE, VICKI.
WHAT WAS THIS PROCESS LIKE,
WRITING A BOOK TOGETHER, VICKI?

Vicki says GOSH, IT WAS ACTUALLY
A LOT OF FUN.
I THINK...

BRUCE SAYS DID YOU HEAR THAT?
DID YOU HEAR SHE SAID THAT?

The caption changes to "Coming to Canada."

Vicki says THERE WERE DAYS
WHERE I DON'T KNOW
IF IT WAS ALL
THAT MUCH FUN.

NAM SAYS YOU HAVE IT ON TAPE.

[EVERYONE LAUGHS]

The caption changes to "Vicki Heyman. Co-Author, 'The art of diplomacy.'"

Vicki says IT WAS A LOT OF FUN BECAUSE IT
WAS... IT GAVE US THE ABILITY
TO WALK DOWN MEMORY LANE... AND TO REALLY... AND PRIVILEGED
TO THINK ABOUT
ALL THE EXTRAORDINARY PEOPLE
WE MET,
ALL THE STORIES
THAT WE WERE TOLD,
ALL THE STORIES
WE REMEMBERED,
AND THE INCREDIBLE
PLACES WE VISITED.

Nam says AND AMBASSADOR?

BRUCE SAYS THERE WAS DEFINITELY
DEBATE THOUGH.

[VICKI LAUGHS]

Bruce says WE HAD SO MANY STORIES.

VICKI SAYS WE DID.

The caption changes to "Bruce Heyman. Co-Author, 'The art of diplomacy.'"

Bruce says AND SO MANY ENDED UP ON THE
CUTTING ROOM FLOOR, AS THEY SAY.
AND, YOU KNOW,
I'M DISAPPOINTED
BECAUSE SO MANY OF THOSE
STORIES, I LOVED.
AND WE WOULD GO BACK AND FORTH,
"WHAT ABOUT THIS ONE?"
AND, "WHAT ABOUT THAT ONE?"

NAM SAYS YEAH.

Bruce says AND, YOU KNOW,
I JUST... I THINK THERE ARE
PROBABLY MULTIPLE BOOKS
BECAUSE OUR TIME
IN CANADA WAS SO RICH,
TRAVELLING EVERY PROVINCE,
EVERY TERRITORY,
FROM COAST TO COAST TO COAST.
WE HAD EXPERIENCES
THAT WOULD HAVE FILLED,
YOU KNOW,
SEVERAL VOLUMES OF BOOKS,
BUT WE HAD TO
CONSOLIDATE IT DOWN... AND, YOU KNOW, WE'RE HAPPY
WITH WHERE WE ARE,
AND THE STORIES ARE RICH,
BUT THERE ARE MANY OTHERS.

VICKI SAYS WE'VE BEEN ON A LOT
OF WONDERFUL JOURNEYS TOGETHER.
YOU KNOW, WE STARTED OUT VERY
EARLY IN OUR LIFE.
WE MET IN UNIVERSITY, SO AN
UNDERGRAD IN A BUSINESS SCHOOL.
WE WERE STUDY-BUDDIES,
SO THEY SAY.
AND THEN WE STARTED
IN OUR PROFESSIONAL LIVES,
BOTH ON WALL STREET.
WE USED TO COMMUTE
TO LOWER MANHATTAN TOGETHER
AND HAD THAT... THAT
EXPERIENCE TOGETHER.
AND THEN, YOU KNOW, WORKING ON
THE OBAMA CAMPAIGN AS A TEAM
AND THEN THE AMBASSADOR...

BRUCE SAYS WHILE RAISING A FAMILY.

Vicki says AND RAISING A FAMILY, THAT TOO.

NAM SAYS THAT TOO,

Bruce says WITH A MARRIAGE.

[LAUGHS].

BRUCE SAYS YEAH, THAT TOO, RIGHT?

VICKI SAYS THAT WAS A BIG PART OF IT.

BRUCE SAYS YEAH.

Vicki says BUT I THINK THAT EXPERIENCE
TOGETHER,
THIS IS JUST ANOTHER ONE
OF THOSE
EXTRAORDINARY
TOGETHER EXPERIENCES.

Nam says WELL, IN THE INTRODUCTION you write...

A quote appears on screen, under the title "Working abroad." The quote reads "For three wonderful years, we worked side by side as American political and cultural envoys to the incredible country of Canada. One thing is for certain: Canada -and Canadians- changed us for the better."
Quoted from Bruce Heyman and Vicki Heyman, "The art of diplomacy." 2019.

Nam says AMBASSADOR, COULD YOU GIVE US A
SPECIFIC EXAMPLE
OF HOW CANADA CHANGED
YOU AND VICKI?

The caption changes to "Bruce Heyman, @BruceAHeyman."

Bruce says I'LL GIVE YOU SEVERAL,
BUT LET'S... LET'S START WITH ONE.
DO YOU KNOW, WHEN YOU COME UP,
WHETHER YOU'RE AN AMERICAN,
WHETHER IT'S IN BUSINESS
OR PERSONAL, OR YOUR FRIENDS,
YOU HAVE A PERSPECTIVE;
YOU HAVE A POINT OF VIEW.
AND YOU COME UP WITH THAT POINT
OF VIEW,
AND YOU'RE SOMETIMES
VERY STRONG-MINDED
AND STRONG-WILLED IN YOUR
PERSPECTIVE AND POINT OF VIEW.
AND I CAME UP HERE AND I LEARNED
THAT TWO PEOPLE COULD LOOK AT
THE EXACT SAME THING,
SEE IT COMPLETELY DIFFERENTLY,
AND BOTH BE RIGHT.
AND SO YOU TAKE PAUSE,
AND YOU REALLY TAKE TIME
TO APPRECIATE THAT.
IT'S LIKE, YOU KNOW,
ENERGY AND THE ENVIRONMENT.
AND HOW DO I THINK ABOUT THAT?
AND, YOU KNOW, WE HAVE STRONG
DEBATES AROUND THE WORLD,
AND IN BOTH OF OUR COUNTRIES,
ABOUT THAT.
BUT LISTENING AND COMING UP HERE
AND LISTENING TO THAT.
THE SECOND THING WAS NEVER
UNDERESTIMATE HOW IMPORTANT
SOMETHING IS TO SOMEONE,
EVEN THOUGH YOU MAY THINK
IT'S VERY SMALL
AND INSIGNIFICANT.
AMERICANS DON'T THINK
OF OUR BORDER
AS BEING SIGNIFICANT ISSUE... WHERE CANADIANS
LOOK AT OUR BORDER
FROM A VERY DIFFERENT
PERSPECTIVE.
AND IT TOOK FOR ME
TO COME FROM THE UNITED STATES,
TO COME AROUND,
TO BE IN CANADA,
TO EXPERIENCE THE BORDER
COMING IN ON A REGULAR BASIS
AND TALK TO CANADIANS
ACROSS THE COUNTRY
AND FULLY APPRECIATE
WHY IT IS
THAT BEHAVIOURS AT THE BORDER
CAN IMPACT THEM SO MUCH.

Nam says AND I GUESS I COULD
CALL IT AN ETHOS,
SOMETHING THAT YOU BOTH LIVE,
OR HOW YOU APPROACH LIFE.
IT'S CALLED TIKKUN OLAM.
DID I SAY THAT RIGHT?

Bruce says TIKKUN OLAM, YEAH.
WHAT IS THAT, VICKI?

The caption changes to "Vicki Heyman, @vshey."

VICKI SAYS SO TIKKUN OLAM
IS THE JEWISH TRADITION,
OR THE NAME
FOR THE JEWISH TRADITION,
OF REPAIRING THE WORLD.
THE IDEA THAT WE SHOULD NOT BE
BYSTANDERS IN THIS WORLD;
WE SHOULD BE PARTICIPANTS,
UPSTANDERS,
AND PARTICIPATE
IN BRINGING SOCIAL JUSTICE
AND RIGHTEOUSNESS TO THE WORLD.

NAM SAYS HOW DID YOU USE THAT WHEN
YOU WERE IN OTTAWA,
TO GUIDE WHAT YOU... HOW
YOUR LIFE WOULD BE?

VICKI SAYS I THINK THAT I'VE USED
THIS PROBABLY MY ENTIRE LIFE,
BUT THE IDEA OF FINDING PEOPLE
WHO ARE LIKE-MINDED,
WHO SHARE IN TIKKUN OLAM...
AND UNITE WITH THEM.
TO HAVE THESE VERY BOLD AND
IMPORTANT CONVERSATIONS
THAT CAN LEAD TO ACTION... THAT YOU CAN USE TIKKUN OLAM,
AND THE GALVANIZING IDEA
OF POSITIVE IMPACT, TO REALLY
LOCK ARMS WITH PEOPLE
TO MAKE A DIFFERENCE.
SO I USED THAT WHETHER THAT WAS
WORKING ON THE OBAMA CAMPAIGN
AND FINDING OTHERS
THAT WANTED TO LIVE IN A WORLD
THAT PRESIDENT OBAMA... OR
AT TIME, SENATOR OBAMA,
WAS SETTING FORWARD,
OR GETTING HERE TO CANADA.
THERE ARE A LOT OF HUMAN
CONNECTIONS THAT WE HAVE
AND THINGS ARE VERY
IMPORTANT HUMAN ISSUES,
LIKE OUR ENVIRONMENT,
SOCIAL JUSTICE, RACE,
ASSIMILATION, IDENTITY.
THOSE ARE ALL THINGS
THAT WE HAVE A FEELING
IN THE HEART ABOUT.
SO BEING ABLE TO ADDRESS
THOSE THINGS AND FIND PEOPLE
THAT CAN ADDRESS THEM.
AND THEN NON-PROFIT
ORGANIZATIONS OR PEOPLE
THAT ARE WORKING IN THE
SPACE, TO UNITE THEM,
TO REALLY ACT ON THOSE IDEAS.

Nam says SO FOCUSING ON...

VICKI SAYS YES...

Nam says WHAT MAKES US
WHO WE ARE AS INDIVIDUALS.

VICKI SAYS WHO WE ARE.

NAM SAYS AND IT'S VERY
INTERESTING... I WAS SAYING BEFORE
WE STARTED TAPING THE ONE THING
I LOVED ABOUT THIS BOOK
WAS THAT YOUR RELATIONSHIP IS
LIKE RELATIONSHIP GOLD, HASHTAG.

VICKI SAYS GEE, THANKS.

[EVERYONE LAUGHS]

Nam says NOW WHEN PRESIDENT OBAMA
WAS RE-ELECTED IN 2012,
YOU WERE BOTH APPROACHED
TO BE AMBASSADOR.
HOW DID YOU DECIDE WHO WOULD
ACTUALLY TAKE ON THAT ROLE?
AMBASSADOR?

[LAUGHS]

Bruce says WELL, FIRST OF ALL,
IT'S A LITTLE BIT OF STRETCH
ABOUT BOTH BEING APPROACHED
TO BE AMBASSADOR,
JUST TO CONSIDER IT.

VICKI SAYS YES.

Bruce says WE UNDERSTAND
THAT THIS PROCESS,
THE PRESIDENT ACTUALLY
HAS TO MAKE THOSE SELECTIONS.

VICKI SAYS RIGHT.

The caption changes to "Bruce Heyman. Former U.S. Ambassador to Canada."

Bruce says BUT, YOU KNOW, WE SAT DOWN
AND HAVE AN UNDERSTANDING
OF OUR SKILLSETS
AND WHAT WE BRING TO TABLE.
WE'VE BEEN TOGETHER
FOR A VERY LONG TIME.
I AM VERY POLITICAL IN NATURE.
I LIKE POLITICS;
I THINK ABOUT IT;
I THINK ABOUT BEING
INVOLVED IN POLICY.
AND I'VE BEEN VERY INVOLVED
IN THE BUSINESS WORLD.
SO WHEN YOU THINK
ABOUT CANADA... IF GIVEN THAT OPPORTUNITY... OUR
LARGEST TRADING PARTNER
AT THE TIME... AND A COUNTRY
THAT WE WORK WITH POLITICALLY
AND GEOPOLITICALLY AROUND
THE WORLD WITH NATO;
AND NORAD, IN NORTH
AMERICA; BUT IN THE G7;
IN PROMOTING LIBERAL... SMALL
L... DEMOCRATIC... SMALL D... VALUES
ACROSS... AROUND THE WORLD,
I FELT THAT THAT MIGHT BE BETTER
IN MY LANE.
BUT IN JOKING, WHICH, YOU KNOW,
I... WE ADD SOME HUMOUR
THROUGHOUT THE BOOK, VICKI IS
NOT THE BEST IN RULE FOLLOWING.

[NAM LAUGHS]

VICKI SAYS THANK YOU VERY MUCH.

Bruce says YOU'RE WELCOME.
AND SO... BUT, YOU KNOW,
THAT'S HER SPIRIT,
WHICH I LOVE SO MUCH.

VICKI SAYS I KNEW... WE KNEW
FROM THE BEGINNING,
I HAD TAKEN A VERY SENIOR
LEADERSHIP ROLE
IN THE OBAMA CAMPAIGN
IN '11-'12.
I WAS ONE
OF THE STATE CO-CHAIRS
FOR THE RE-ELECT
FOR THE PRESIDENT,
OUR STATE OF
ILLINOIS.
AND ON
THE NATIONAL FINANCE COMMITTEE,
WORKING VERY HARD
AT A HIGH LEVEL, IN THAT SPACE.
AND BRUCE WAS WORKING IN THE
ECONOMIC ADVISORY COUNCIL
WITH THE PRESIDENT... COMMITTEE
WITH THE PRESIDENT.
SO LONG AND SHORT OF IT IS I'M A
VERY ENTREPRENEURIAL PERSON;
I LOVE ORGANIZING
AND I LOVE BUILDING COMMUNITY;
I LOVE ART AND CULTURE
AND THE WAY IT BINDS PEOPLE.
I KNEW FROM DAY ONE THAT THIS
WAS MY SPACE
AND THIS WAS MY LANE.
THE AMBASSADOR LANE
IS VERY... YOU KNOW,
VERY ORGANIZATIONALLY FOCUSED,
VERY RULE FOCUSED.
AND I HAD THE OPPORTUNITY TO
BRING UP MY OWN CHIEF OF STAFF
WITH ME AND SET FORTH FROM DAY
ONE MY OWN LITTLE SHOP
WHERE I COULD BE VICKI AND WORK
IN CONJUNCTION WITH BRUCE
AND THE EMBASSY
AND THIS CULTURAL ONGOING NICHE.
AND I COULD VISUALIZE IT,
AND I SAW IT.
SO I WAS VERY HAPPY THAT THAT'S
HOW IT ACTUALLY WORKED OUT.

Bruce says BUT THERE'S IMPORTANT
SECRET SAUCE HERE,
AND I THINK
IT'S AN IMPORTANT MESSAGE
FOR ALL COUPLES
THAT WORK TOGETHER,
THAT IF YOU DON'T CREDENTIALIZE
EACH OTHER RIGHT OFF THE BAT,
DAY ONE,
THAT TO TRY TO DO IT LATER,
YOU'RE ALWAYS TRYING
TO PLAY CATCH UP,
AND IT'S NEVER REALLY
FIRMLY ESTABLISHED.
AND WHAT WE DID ALL ALONG THE
WAY WAS THAT,
"WE'RE A TEAM; WE'RE IN THIS
AS A TEAM; YOU GET THE TEAM."
WHEN VICE-PRESIDENT BIDEN
SWORE US IN,
HE YELLED OUT TO EVERYBODY,
"AH, CANADA'S GETTING A TWOFER."

VICKI SAYS "A TWOFER"!

Bruce says "CANADA'S GETTING A TWOFER."
AND HE WAS RIGHT.

VICKI SAYS YEAH.

Bruce says WHEN WE SHOWED UP AT THE
EMBASSY, THAT FIRST DAY,
IT WAS THE TWO OF US
THAT BROUGHT IN TIMBITS
AND COFFEE FOR ALL THE STAFF,
AND THE TWO OF US WHO
ADDRESSED THE CANADIAN MEMBERS
WITHIN OUR... AND THE AMERICANS
WHO WERE IN THE EMBASSY.
WHEN I HAD MY FIRST VERY LARGE
SPEECH AT THE NATIONAL GALLERY,
FIRMLY ESTABLISHED THAT VICKI
HAD THIS CULTURAL LANE.
AND SO, IT WAS IMPORTANT
TO ESTABLISH THAT
WITHIN THE EMBASSY,
WITHIN THE RESIDENCE,
AND WITHIN
THE COMMUNITY.

Vicki says I THINK AS... FROM
A COUPLE'S PERSPECTIVE,
IT IS THAT OPEN COMMUNICATION.
IT'S THE TRUST.
IT'S KNOWING, YOU KNOW,
WHERE YOU WANT TO GO,
WHEN YOU SHOULD LEAD
AND WHEN YOU SHOULD FOLLOW.
WHEN IT'S... YOU KNOW,
HOW TO SUPPORT SOMEONE,
HOW TO TELL THEM THE TRUTH.
I MEAN,
HOW TO HAVE A TRUTH-TELLER.
SO IN OUR RELATIONSHIP,
YOU KNOW, IT'S NO HOLDS BARRED.
WE JUST LET IT ALL OUT.

Bruce says YEAH.

Vicki says AND I THINK, YOU KNOW,
THAT'S HOW WE OPERATE.

Bruce says I HAVE A LOT OF BLACK
AND BLUE MARKS FROM STICKS
THAT ARE GOING ON HERE.

[EVERYONE LAUGHS]

NAM SAYS I DOUBT IT.

Bruce says BUT I KNOW EXACTLY WHAT THEY'RE
ALL ABOUT WHEN I GET THEM.

VICKI SAYS IF IT'S THE RIGHT LEG,
IT'S ONE THING,
AND IF IT'S THE LEFT LEG,
IT'S ANOTHER.

NAM SAYS IT'S THE OTHER ONE.

[EVERYONE LAUGHS]

Nam says WELL, ONE OF THE BIGGEST
CHALLENGES YOU HAD TO CONFRONT,
AMBASSADOR, WHEN YOU STARTED
YOUR JOB, YOUR POSITION...

BRUCE SAYS YEAH...

The caption changes to "A big challenge."

Nam says WAS IN THE KEYSTONE XL
PIPELINE ISSUE.
LOOKING BACK ON THAT TIME,
ARE THERE PLACES WHERE YOU FEEL
YOU FOUND THE BEST APPROACH
AND OTHERS WHERE MAYBE YOU COULD
HAVE DONE THINGS DIFFERENTLY?

Bruce says OH, I THINK TONE AND STYLE
I COULD HAVE BEEN DIFFERENT,
WHEN I STARTED.
AND FRANKLY, YOU KNOW, IT WASN'T
THAT THE U.S. GOVERNMENT
DIDN'T KNOW THE CANADIAN
POSITION ON KEYSTONE;
HOW COULD THEY NOT?
THE CANADIAN GOVERNMENT WERE
TAKING OUT BILLBOARDS
ALL OVER WASHINGTON,
AND SENDING MESSAGES
TO EVERY MEMBER OF CONGRESS,
EVERY SENATOR,
EVERY MEMBER
OF THE WHITE HOUSE.
EVERYBODY KNEW THE CANADIAN
POSITION GOING IN.
AND THERE WAS A PROCESS THAT WAS
ESTABLISHED BY PRESIDENT OBAMA
AS TO HOW THIS WOULD BE,
YOU KNOW, DECIDED GOING FORWARD.
BUT WHEN I ARRIVED,
IT WAS VERY CLEAR
THAT THE CANADIAN GOVERNMENT
WANTED ME TO BE A TOOL
IN TERMS OF GETTING THIS DONE.
AND INSTEAD OF MY RESPONDING,
"OH, THERE'S A PROCESS;
NO, I'M NOT INVOLVED,
I'M NOT GOING TO DO IT,"
I SHOULD HAVE SAID,
"LET ME TAKE THAT BACK;
THANK YOU VERY MUCH,"
AND PROBABLY WOULD
HAVE BEEN MORE DIPLOMATIC,
MORE EFFECTIVE
ON MY EARLY DAYS... HAD I BEEN MORE CONCILIATORY
AND MORE UNDERSTANDING.
THAT BEING SAID, I DON'T BELIEVE
THE PROCESS WOULD HAVE CHANGED.
I DON'T THINK ANYTHING WOULD
HAVE BEEN DIFFERENT,
OTHER THAN THE TONE AND STYLE.
AND I COULD HAVE DONE
A BETTER JOB.

The caption changes to "Watch us anytime: tvo.org, Twitter: @theagenda, Facebook Live, YouTube."

Nam says ARE YOU SURPRISED THAT KEYSTONE
XL IS STILL STEEPED
IN CONTROVERSY
THIS MANY YEARS LATER?

Bruce says NOT AT ALL.
GIVEN WHAT I'VE GONE THROUGH,
AND GIVEN ALL THE KNOWLEDGE
THAT I HAVE ABOUT THIS,
THE REALITY IS
THAT THIS IS A VERY, VERY
COMPLICATED ISSUE.
AND WHILE IT MAY SEEM VERY
SIMPLISTIC TO SOME PEOPLE
ON ONE SIDE,
"WELL, JUST PUT THE PIPE IN.
WE CAN GET THE OIL THROUGH.
YOU NEED IT; WE HAVE IT;
LET'S JUST DO IT."
"AND WE HAVE SO MANY TOGETHER,
WHY... WHAT'S ONE MORE?"
WELL, IT MAKES... IT MAKES SENSE
IF YOU SAT DOWN
AND ASKED THE PEOPLE
WHOSE BACKYARD OR RANCH
IT'S GOING TO GO THROUGH
HOW THEY FEEL ABOUT IT.
OR WHEN WE ORIGINALLY... THE
ORIGINAL DIRECTION OF KEYSTONE
WAS GOING STRAIGHT OVER
AN AQUIFER
WHICH SUPPLIED FRESH
WATER FOR A LARGE PART
OF THE MIDDLE PART
OF OUR COUNTRY.
SO IT'S VERY, VERY COMPLICATED.
AND SO, YOU KNOW, I THINK THAT
THERE WERE PROBABLY OTHER PATHS
THAT COULD HAVE GONE
DOWN BY THE PEOPLE
WHO WERE PROMOTING THIS EFFORT.
I DON'T KNOW WHERE OR WHEN IT'S
GOING TO GET RESOLVED,
OR IF IT'S GOING
TO GET RESOLVED.
THAT BEING SAID,
THE UNITED STATES BUYS MORE OIL
FROM CANADA THAN THE NEXT FIVE
COUNTRIES COMBINED,
AND YOU'RE OUR LARGEST PROVIDER
OF ENERGY
THAT WE DON'T PRODUCE OURSELF,
BY A LOT.
OF ALL TYPES OF ENERGY.
AND THIS IS AN IMPORTANT PART
OF OUR ECONOMY.
THAT BEING SAID, I BELIEVE
CLIMATE CHANGE IS REAL,
AND I THINK MANY OTHER
SCIENTISTS BELIEVE
CLIMATE CHANGE IS REAL.
AND WHAT WE'RE EXPERIENCING
IN CLIMATE EVENTS
OVER THE LAST YEAR LEAD ONE
TO BELIEVE SOMETHING SIGNIFICANT
IS TAKING PLACE.

Nam says WE'RE GOING TO TALK ABOUT...

BRUCE SAYS AND SO,
WE NEED A TRANSITION.

Nam says YEAH.

Bruce says BUT AM I SURPRISED
ABOUT KEYSTONE,
GIVEN EVERYTHING I'VE SEEN?
NO, NOT AT ALL.

Nam says WE'RE GOING TO TALK ABOUT
CLIMATE CHANGE IN JUST A SECOND.

BRUCE SAYS YEAH.

Nam says BUT THROUGHOUT THE BOOK,
YOU ARE A TEAM,
AND YOU ACTUALLY HAVE A CHAPTER
IN THE BOOK CALLED "HINDSIGHT."

Bruce says YEAH.

NAM SAYS AND YOU MAKE A REALLY
GOOD... A GREAT OBSERVATION
WHERE YOU WISH YOU KNEW THE
THINGS THAT YOU NEEDED TO KNOW,
BUT YOU HAD TO LEARN THEM,
AND THAT TOOK TIME.

BRUCE SAYS RIGHT.

Nam says BUT YOU HAD VICKI ON YOUR SIDE.

[VICKI AND BRUCE CHUCKLE]

NAM SAYS DID YOU GIVE HIM
ANY ADVICE
WHEN HE WAS FACING
THAT CHALLENGE WITH KEYSTONE XL?

Vicki says I WOULD SAY, NO,
NOT RESPECTIVE TO KEYSTONE,
I DID NOT GIVE HIM ADVICE.
BUT THE ADVICE I GAVE HIM
AS A PARTNER
WAS TO GET OUT
INTO CANADA,
TO NOT BE THE AMBASSADOR
TO OTTAWA,
TO NOT GET CAUGHT UP
IN ALL THE POLITICAL WRANGLINGS
OF THE DAY,
BUT TO GET ON THE ROAD, AND TO
TALK TO REAL-TIME CANADIANS
ALL OVER THIS COUNTRY,
FROM SUPREME COURT JUSTICES
TO FISHERMAN
AND FARMERS OR ARTISTS.

NAM SAYS WHY DO YOU THINK
THAT'S IMPORTANT TO DO?

Vicki says I THINK IT'S IMPORTANT BECAUSE
WE NEED TO SHARE OUR STORIES.
WE NEED TO UNDERSTAND
WHAT THE ISSUES OF THE DAY ARE,
WHAT'S IMPORTANT TO THE
PEOPLE IN THIS COUNTRY,
WHERE WE CAN FIND COMMONALITIES,
WHERE WE CAN FIND
WIN-WIN SCENARIOS
TO GET THE BEST OUTCOMES FOR OUR
TENURE AND OUR TIME THERE.
AND THAT DISCOVERY
AND THOSE CONVERSATIONS
I THINK REALLY YIELDED WONDERFUL
RESULTS FOR OUR TIME IN CANADA.
AND THAT IT WAS NOT JUST
THE INFORMATION
THAT WE RECEIVED
FROM THEM,
BUT WERE... THEY WERE AUTHENTIC
FRIENDSHIPS AND RELATIONSHIPS
THAT DEVELOPED, WHICH ENABLED US
TO FORM AN INCREDIBLE MATRIX
AND NETWORK
OF PHENOMENAL FRIENDS...

BRUCE SAYS YEAH...

Vicki says AND ACTORS THAT WE COULD BE
INVOLVED WITH.

Bruce says YEAH.

NAM SAYS I WANT TO GO BACK
TO THE BOOK AGAIN.

Bruce says YEAH.

Nam says AMBASSADOR, YOU WRITE THAT...

Another quote from the book appears on screen, under the title "Just off-centre." The quote reads "Canada is a centre-left country, and the United States is a centre-right country, but what's most important about that isn't the difference but the similarity; we're both centre."

Nam says AMBASSADOR, HOW DIFFICULT IS IT
FOR OUR COUNTRY
TO REMAIN IN THE POLITICAL
CENTRE GIVEN WHAT'S HAPPENING
IN THE CURRENT MEDIA
LANDSCAPE,
AND WHAT'S HAPPENING
ON SOCIAL MEDIA?

The caption changes to "Journey to the centre."

Bruce says WELL, THERE ARE A LOT
OF PULLS GOING ON.
A LARGE PART OF THOSE
PULLS ARE HAPPENING
AS A RESULT
OF ECONOMIC CHANGE.
AND, YOU KNOW,
PEOPLE ARE REALLY STRUGGLING.
IT... VERY LARGE SEGMENTS OF OUR
POPULATION MAKING ENDS MEET.
AND EVEN THOUGH STOCK MARKETS
MAY BE RALLYING AND THE TOP 10 percent
DOING QUITE WELL... IT'S CLEAR THAT THE MIDDLE
CLASS IS HAVING A TOUGH TIME
STAYING MIDDLE
AND IN THE MIDDLE.
LARGE PART OF THAT'S DUE
TO TECHNOLOGICAL CHANGE
AND INNOVATION, THAT JOBS
ARE JUST GETTING ELIMINATED
AND DISPLACED, BUT PEOPLE ARE
LOOKING FOR QUICK ANSWERS.
THEY'RE STRUGGLING.
THEY'RE HAVING A DIFFICULT TIME.
AND PEOPLE ARE MAKING PROMISES
TO PULL THEM IN DIRECTIONS
WHICH I THINK
ARE FALSE PROMISES.
THEN AGAIN,
THEY ARE FALLING INTO IT.
SOME OF THAT HAS
TO DO WITH XENOPHOBIA;
SOME OF THAT HAS TO DO
WITH EVEN RACISM;
AND ANTI-IMMIGRANT FEELINGS.
AND THESE TYPES OF THINGS
ARE BUILDING AROUND THE WORLD.
AND AGAIN, I THINK THAT THIS
IS... WE'RE GOING THROUGH
A VERY LARGE ECONOMIC
CHANGE WHICH IS IMPACTING IT.
THEN YOU HAVE THIS
COMMUNICATION... THE SOCIAL MEDIA,
THE SPREADING OF INFORMATION
AND NEWS... FAKE NEWS,
REAL NEWS,
ALL TYPES OF THINGS
ARE HAPPENING INSTANTANEOUS
AND LIGHT SPEED
AND CAUSING HUMAN REACTIONS
TO ACCELERATE.
I THINK IT'S HARD.
IT'S HARD TO KEEP COUNTRIES
AND GOVERNMENTS STABLE
IN THOSE ENVIRONMENTS.
AND THE DEMOCRATIC SYSTEM
IS GETTING CHALLENGED,
PRETTY SIGNIFICANTLY NOW.
BOTH BY THESE INTERNAL FORCES,
AND NOW WE HAVE THESE
EXTERNAL FORCES OF PEOPLE
LIKE THE RUSSIANS
WHO ARE TRYING TO MONKEY
WITH THE ELECTIONS, WHICH
HAPPENED IN THE UNITED STATES,
WHICH I THINK CANADA AND OTHER
COUNTRIES SHOULD WAKE UP
TO THE FACT
THAT YOU'RE VULNERABLE TOO.
SO IT'S A VERY COMPLICATED TIME.

Nam says IT IS A REALLY... IT FEELS
AS... IT'S A TIME
THAT WE HAVEN'T SEEN EVER.

BRUCE SAYS RIGHT.

Nam says AND SOCIAL MEDIA IS SOMETHING
THAT'S STILL VERY YOUNG,
AND WE'RE ALL TRYING TO FIGURE
OUT HOW WE NAVIGATE IT.
VICKI, DO YOU HAVE
ANY SUGGESTIONS
ON HOW WE CAN GET BACK
TO THE CENTRE?

Vicki says YOU KNOW, IT'S LIKE RIGHT NOW,
MAYBE BECAUSE OF MEDIA,
WE SEE THESE POLARITIES,
THE EXTREME RIGHT
AND THE EXTREME LEFT,
THAT HAVE VERY LOUD VOICES.
BUT MOST PEOPLE PROBABLY
DO FALL TO THE CENTRE.
BUT THE VOICES ON THE EXTERNAL
ENDS OF THIS POLARIZATION
ARE VERY, VERY LOUD.
SO, YOU KNOW, I DON'T KNOW THAT
I HAVE THE ANSWER
ON HOW WE BRING THOSE
MIDDLE VOICES FORWARD,
BUT I THINK
WE HAVE TO CONTINUE
TO STAY VERY INVOLVED
IN OUR POLITICAL... ENGAGE
IN OUR POLITICAL SYSTEM,
ENGAGE IN OUR ELECTIONS,
FIGHTING TO GET THE RIGHT KINDS
OF PEOPLE TO RUN FOR OFFICE
AND GET THEM ELECTED
TO OFFICE,
AND WORKING
REALLY HARD ON THAT.
I THINK WE, THE PEOPLE,
HAVE TO USE OUR VOICES,
AND NOT JUST ALLOW IT TO BE
HIGHJACKED BY A LOUD VOICE
IN THE MEDIA,
OR A TALKING HEAD.
BUT WE HAVE TO FIGURE OUT
THE WAY WE CAN AMPLIFY
OUR OWN VOICES.
SO MAYBE THERE'LL BE BETTER
AND BETTER PLATFORMS
AS WE GO FORWARD FOR INDIVIDUAL
VOICES TO HAVE MORE RESONANCE.
I THINK THEY ALREADY DO.
I THINK WE CAN PICK UP
OUR CELL PHONE
AND RECORD A VIDEO THAT... ONE
INDIVIDUAL THAT CAN CHANGE
THE COURSE OF A DIALOGUE
OR A COMMUNITY,
AND I THINK WE HAVE THE
OPPORTUNITY TO DO THAT
WITH SONG,
WITH ART, WITH POETRY.

NAM SAYS SO STAYING ENGAGED
IS VERY IMPORTANT?

Vicki says STAYING ENGAGED.

BRUCE SAYS DON'T BE A BYSTANDER.

The caption changes to "Connect with us: Twitter: @theagenda; Facebook, agendaconnect@tvo.org, Instagram."

Vicki says YEAH,
SO I THINK THAT'S OUR HOPE.
AND OUR HOPE
IS ALSO TO... YOU KNOW,
WE HAVE TO LOOK TO
THE NEXT GENERATION TOO.

Nam says GENERATIONAL CHANGE.

BRUCE SAYS YEAH.

Nam says I WANT TO GO BACK TO THE BOOK
BECAUSE IT'S SO GOOD.

[CHUCKLES]

BRUCE SAYS YEAH.

VICKI SAYS THANK YOU.

Nam says AMBASSADOR, YOU WRITE THIS ABOUT
PRIME MINISTER JUSTIN TRUDEAU.

BRUCE SAYS YEAH.

Another quote appears on screen, under the title "First impressions." The quote reads "He was a man of conviction; someone who was authentic, honest, and had a clear perspective of what he wanted for Canada. This was a man with integrity and tenacity."

NAM SAYS LOOKING
AT WHAT'S HAPPENED
WITH THE SNC-LAVALIN
CONTROVERSY,
DO YOU HAVE ANY
SECOND THOUGHTS
ABOUT THAT PROCLAMATION?

The caption changes to "Integrity and tenacity."

Bruce says I DON'T.
AND I'LL TELL YOU WHY.
I JUDGE PEOPLE BASED
ON PERSONAL INTERACTION.
I HAD THE ABILITY... VICKI
AND I TOGETHER HAD THE ABILITY
TO GET TO KNOW JUSTIN TRUDEAU,
THE LEADER OF THE THIRD PARTY.

NAM SAYS BEFORE HE WAS PRIME MINISTER?

Bruce says JUSTIN BEFORE HE
WAS PRIME MINISTER.
JUSTIN TRUDEAU AS A FAMILY MAN.
JUSTIN TRUDEAU
AS PRIME MINISTER.
JUSTIN TRUDEAU AND OUR WORKING
TOGETHER ON CLIMATE ISSUES,
ON SOCIAL JUSTICE, ON WORKING
TOGETHER FOR THE STATE DINNER,
ON BRINGING PRESIDENT OBAMA IN.
I WILL TAKE... FROM MY PERSONAL
EXPERIENCE... AND THAT'S ALL
I CAN RELATE TO... FROM MY PERSONAL EXPERIENCE,
THIS IS A MAN OF HIGH INTEGRITY,
HIGH VALUES.
REALLY, HIS CLEAR VISION
IS TO WHAT HE'D LIKE TO SEE
THE WORLD LIKE AND THE ROLE
CANADA PLAYS IN THAT.
AND SO I CAN, AGAIN,
ONLY TALK ABOUT MY EXPERIENCES.
AND I VALUE MY FRIENDSHIP
AND RELATIONSHIP,
BUT MORE IMPORTANTLY,
YOU KNOW,
WHEN PRESIDENT OBAMA STOOD
UP BEFORE PARLIAMENT AND SAID,
"THE WORLD NEEDS MORE CANADA,"
HE WAS ALSO TALKING ABOUT
THESE SET OF VALUES
THAT ARE NOW UNDER ATTACK
AROUND THE WORLD.
AND THIS IS A TOUGH MOMENT FOR
CANADA, TO MAKE THESE DECISIONS
AS TO WHAT ROLE YOU WANT TO PLAY
AS A COUNTRY ON THE WORLD STAGE.
NOW THAT THE U.S.
IS BACKING AWAY
FROM BEING A COLLABORATOR,
A MULTILATERALIST,
AND BEING ISOLATED, WHAT ROLE
IS CANADA GOING TO PLAY?
AND I THINK THE VOICE
THAT I EXPERIENCED
WITH THE PRIME MINISTER
IS A VOICE THAT'S
NEEDED AROUND THE WORLD.

Nam says WELL, YOU MENTIONED CLIMATE
CHANGE BEFORE, AND IT SEEMS TO
BE... THE CARBON TAXES SEEMS
TO BE A REALLY BIG PROBLEM
FOR THE FEDERAL
LIBERALS RIGHTS NOW.
ARE YOU SURPRISED
AT THE PUSHBACK ON THIS ISSUE
FROM ONTARIO'S PROGRESSIVE CONSERVATIVES?

The caption changes to "Political climate change."

Bruce says OH, I'M NOT SURPRISED A PUSHBACK
FROM ANY CONSERVATIVES
RELATIVE TO THE LIBERALS,
OR LIBERALS RELATIVE
TO CONSERVATIVES.
I MEAN, IT'S JUST THE WAY THESE
THINGS PLAY POLITICALLY.

NAM SAYS BUT DOES CLIMATE CHANGE
HAVE TO BE A PARTISAN ISSUE?

VICKI chuckles and says IT SHOULDN'T.

BRUCE SAYS IT DOESN'T... IT SHOULDN'T
BE.
I MEAN, IT SHOULDN'T BE ANYMORE
THAN WE ALL SHOULD AGREE...

He picks up a glass of water and continues
THAT THIS WATER SHOULD
BE CLEAN,
THAT I EXPECT TO DRINK IT
AND IT ISN'T POLLUTED.

He puts down the glass and continues
THAT BEING SAID, YOU KNOW,
POLITICS GETS IN THE WAY
OF SO MANY... SO MANY
DIFFERENT THINGS.
ECONOMISTS HAVE SAID THIS
FOR A LONG TIME,
AND I'VE COME FROM
AN ECONOMICS BACKGROUND.
EVERYBODY WILL WANT AN UNLIMITED
AMOUNT OF A FREE GOOD.
POLLUTION IS A FREE GOOD,
IN A SENSE.
CARBON POLLUTION.
CORPORATIONS AND INDIVIDUALS
CAN USE CARBON
IN AN UNLIMITED AMOUNT
WITHOUT ANY COST.
NOW WE'VE PUT A PRICE ON IT.
IS IT THE RIGHT PRICE?
I HAVE NO IDEA
WHETHER IT'S THE RIGHT PRICE,
BUT SOMEBODY HAS MADE
THE DECISION,
WHICH I THINK
IS THE RIGHT ONE... TO PUT A PRICE ON POLLUTING
OUR PLANET.
AND IN YOUR PARTICULAR CASE,
YOU'RE JUST TAKING THAT PRICE
AND GIVING IT
BACK TO THE PEOPLE.
SO WHILE I THINK IT'S VERY FALSE
TO HAVE SOMEBODY RUN AROUND
AND TAKING PICTURES OF GASOLINE
PUMPS AND SAYING,
"OH, LOOK, YOUR GASOLINE
PRICES ARE GOING UP,"
THAT'S JUST SUCH
A FALSE NARRATIVE,
AND I HOPE NOBODY'S
FALLING SUCKER INTO THAT.
THAT'S JUST RIDICULOUS.

NAM SAYS WE ONLY HAVE
A FEW MINUTES LEFT,
AND I REALLY WANT YOU TO BE HERE
FOR ANOTHER 30 MINUTES
[LAUGHS]
BUT ALAS... BUT A BIG COMPONENT
OF THIS BOOK IS ART
AND YOUR LOVE FOR ART,
YOUR APPRECIATION FOR ART.
AND, VICKI,
YOU ACTUALLY WRITE,
"ART IGNITES CONVERSATION;
IT INSPIRES CHANGE."
WHAT ROLE DOES ART PLAY
IN DIPLOMAT RELATIONS?

The caption changes to "Art as a springboard."

Vicki says ART PLAYS AN ESSENTIAL ROLE.
ART... ARTISTS AND ARTIST VOICES
BRING US TOGETHER.
THEY CAN TRANSLATE
IN A VERY BEAUTIFUL
AND SOMETIMES ARRESTING WAY... THE
DIALOGUES THAT WE SHOULD HAVE.
AN EXAMPLE OF THAT
IS THE PROGRAM
THAT WE BROUGHT TO CANADA CALLED
CONTEMPORARY CONVERSATIONS,
WHERE WE BROUGHT UP
EXTRAORDINARY SOCIAL IMPACT
VISUAL ARTISTS TO TALK ABOUT THE
WORK WE'RE DOING IN THE STATES,
AND PARTNER WITH
AMAZING ARTISTS IN CANADA,
LIKE ED BURTYNSKY,
WHO'S BECOME A DEAR FRIEND.
USING...

NAM SAYS AND WE HAVE ONE
OF HIS PIECES UP THERE.

A picture appears on screen of a river seen from space. As the green water meanders across gray landscape, it resembles the shape of a tree branching out.

VICKI SAYS OH, GREAT.
SO, YES,
COLORADO RIVER DELTA.
THAT PIECE... ACTUALLY,
ED LENT THAT PIECE TO US
TO HAVE IN OUR OTTAWA RESIDENCE.
WE HAD IT TO EVOKE CONVERSATIONS
IN OUR HOME.
BUT THE IDEA THAT, YOU KNOW,
THIS BEAUTIFUL PIECE
IS SOMETHING YOU CAN WALK UP TO
AND INTO, AND WONDER WHAT IT IS,
AND THEN YOU REALIZE
THAT IT'S DEGRADED WATER,
THAT MAN DOES HAVE
AN IMPACT ON NATURE.
AND IF WE DESTROY NATURE,
WE WILL DESTROY OURSELVES.
SO, IT'S THAT REFLECTION
OF BEAUTY, POSSIBLY,
OR STORYTELLING, THAT BRINGS YOU
INTO THE DIALOGUE
IN A LESS CONFRONTED WAY.
AND I THINK THAT, YOU KNOW,
WE'RE VERY LUCKY TO HAVE ARTISTS
AS TRUTH-TELLERS.
AND WE'RE VERY LUCKY TO HAVE
ARTISTS HELP US
TO IGNITE THOSE CONVERSATIONS.
AND IT WAS, IN MY OPINION,
A VERY EFFECTIVE WAY OF ENGAGING
IN CULTURAL DIPLOMACY
AND DIPLOMACY.

NAM SAYS LIKE SOFT POWER, RIGHT?

Vicki says SOFT POWER.

Nam says AND, AMBASSADOR,
WHY DO YOU FEEL THAT ART
HAS AN ESPECIALLY USEFUL
AMBASSADORIAL TOOL FOR YOU?

Bruce says SO WE HAD THIS EXPERIENCE.
WE HAD ERIC FISCHL,
AND HE BROUGHT IN HIS MOCKUP... OF THIS PIECE CALLED
TUMBLING WOMAN.

A picture shows a transparent glass sculpture of a woman tumbling over, with her head and upper back pressed against the floor and her torso and legs in the air.

NAM SAYS WE'RE SEEING ON THE SCREEN
RIGHT NOW.

BRUCE SAYS AND...

VICKI SAYS THIS IS A LARGE ONE
ACTUALLY.
THIS WAS A LIFE-SIZE
TUMBLING WOMAN.

BRUCE SAYS YEAH.
TUMBLING WOMAN
WAS DISPLAYED
IN ROCKEFELLER CENTER AT 9-11.
JUST AFTERWARDS, A YEAR LATER,
IN FACT.
AND THE PEOPLE WERE SO OUTRAGED
OVER THIS, AND SO IMPACTED,
THEY ACTUALLY HAD TO REMOVE
IT FROM ROCKEFELLER CENTER.
THE NEW YORKERS
WANTED THIS REMOVED.
NOW THIS CAME BACK ON 9-11.
SOME YEARS LATER, WE HAD THIS IN
THE NATIONAL GALLERY,
AND WE HAD IT ALSO
IN THE EMBASSY.
IT EVOKED CONVERSATION.
WE THEN INVITED THE ENTIRE
DIPLOMATIC COMMUNITY
IN OTTAWA TO COME,
AND I SAT DOWN AND SAID,
"THANK YOU FOR BEING THERE
WITH US AT 9-11.
THANK YOU FOR BEING TOGETHER
AS A COMMUNITY
TO DEAL WITH TERRORISM."
BUT THIS ART PIECE
EVOKED CONVERSATION
THAT COULD NOT HAPPEN.
AND WE HAD A MEMBER OF OUR
EMBASSY WHOSE FAMILY MEMBER DIED
AS A RESULT OF 9-11,
WHO WAS TRAUMATIZED
WHEN THEY... SHE FIRST SAW
THIS PIECE,
BUT AFTER CONVERSATION
AND DIALOGUE AND DISCUSSION... SHE BECAME
THE LARGEST ADVOCATE
STANDING THERE
IN FRONT OF IT,
TALKING TO EVERYBODY
ABOUT 9-11 AND HER FAMILY.
AND I WILL TELL YOU, I THINK ART
GAVE US THE ABILITY
TO HAVE A CONVERSATION
THAT WAS SO RICH.

VICKI SAYS SHORTLY THEREAFTER
IS WHEN WE SAW
THE FIRST PRODUCTION OF
COME FROM AWAY.
SO IT'S LIKE YOU LOOK AT WHETHER
IT'S VISUAL ART OR IT'S SONG
OR IT'S LITERATURE,
THAT OPENS DOORS FOR PEOPLE.

Nam says IT UNITES US.
HAVE LIKE 30 SECONDS...

VICKI SAYS SURE...

Nam says BUT I WANT TO ASK YOU
ONE MORE QUESTION.

BRUCE SAYS SURE.

Nam says HOW DID YOUR EXPERIENCES
IN CANADA
CHANGE HOW YOU SEE YOURSELVES
AS AMERICANS?

Vicki says GOSH.

The caption changes to "Take away."

Bruce says WELL, WE DON'T SEE OURSELVES AS
AMERICANS AS AN ISOLATED ISLAND,
FOR SURE.

Vicki says THAT'S TRUE.

BRUCE SAYS AND WE'RE PART
OF A WORLD COMMUNITY.
AND WE ARE STRONGER TOGETHER
WITH CANADA
THAN WE ARE
INDIVIDUALLY SEPARATE.
AND TOO MANY AMERICANS,
ESPECIALLY TODAY
LISTENING TO THE PRESIDENT TALK
ABOUT JUST ONE COUNTRY
MAKING GREAT, MAKING GREAT,
AT THE EXPENSE OF OTHERS,
WE WERE CHANGED
BECAUSE WE VIEW CANADA AS OUR
BEST FRIEND, OUR BEST ALLY,
AND WE'RE STRONGER
TOGETHER WITH CANADA.

NAM SAYS AMBASSADOR...

VICKI SAYS WE FEEL LIKE... WE FEEL
LIKE FAMILY.

NAM SAYS AWW.
WELL, THANK YOU SO MUCH
FOR BEING HERE.
THIS IS SUCH A FANTASTIC BOOK.

Vicki says THANK YOU.

NAM SAYS AND IT'S BEEN REALLY NICE
TO MEET YOU BOTH.

VICKI SAYS YOU TOO.

BRUCE SAYS THANK YOU, YOU TOO.

NAM SAYS AND I SUGGESTED MAYBE A
RELATIONSHIP BOOK IN THE WORKS.
MAYBE.

VICKI SAYS OK, WE'LL TRY.

[EVERYONE LAUGHS]

NAM SAYS THANK YOU SO MUCH.

The caption changes to "Producer: Gregg Thurlbeck, @GreggThurlbeck."

Bruce says THANK YOU.

Watch: Two for One: An Ambassadorial Mission